Change region

[Ro30]

I moved from Hereford with Wedt Midlands news and I am now living in London. My address has changed but the puck has not?

[mikealanr]

Hi @Ro30 

You will need to ring sky and they will need to raise a case with a back office team to resolve. 

MikeAlanR

[Ro30]

I rang Sky who talked me through how to change region and it had not worked. Very frustrating.

[lettice]

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.

Note: Escalation conversations automatically close if there is no response within 48 hours.
More about an escalation here;
https://helpforum.sky.com/t5/Did-you-know/My-post-has-been-escalated/ba-p/3711147#M1014

[arcadeavenger]

Thanks for escalating this. We’ve sent an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.