0

Discussion topic: Change region sky stream

Reply
This message was authored by: 1morgs

Change region sky stream

How do you change the region on sky stream? Mine is set to Welsh and I cannot understand the Welsh language?

D morgan
Reply

All Replies

This message was authored by: mikealanr

Re: Change region sky stream

Posted by a Superuser, not a Sky employee. Find out more

Hi @1morgs 

 

When you say region do you mean what channels you get? This is based on Skys postcode database. If you are in Wales, you will see S4C on 104 and channel 4 is on 108.

 

The order is set by ofcom for public service channels and you cannot change them. If your not in Wales you will need to speak to sky customer service to check your account details are correct.

 

MikeAlanR 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Avatar for 1morgs
Level 3 icon
Topic Author
This message was authored by: 1morgs

Re: Change region sky stream

Hi @mikealanr 

I do live in Wales but just over the border in fact I am classed as Chester my postcode is ch, my address is Chester. I do get s4c and bbc wales etc. all the news is about wales many of the programmes are in Welsh and I do not speak Welsh. Surely there must be a way of changing it? 

D morgan
This message was authored by: Exiled-in-HH

Re: Change region sky stream

Your only resolution is to move back to England or learn to select 108 instead of 104 if you wish to avoid S4C🤔

=============•===========
This message was authored by: mikealanr

Re: Change region sky stream

Posted by a Superuser, not a Sky employee. Find out more

Hi @1morgs 

 

If you are in Wales your in Flintshire not Cheshire no matter what the start of your postcode says. I live not too far away from you in Flint, and although I don't have an 01244 phone number I still have a CH postcode!

 

I remember moving over the border and driving licence and bills being delivered bilingual. It's just something you have you live with. As I say the regulator Ofcom mandates the channel order of Public Service Broadcasters for each part of the UK. That is why the channel numbers are slightly different in Wales.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
This message was authored by: TimmyBGood

Re: Change region sky stream

Posted by a Superuser, not a Sky employee. Find out more

@1morgs wrote:

 

I do live in Wales

I do get s4c


As @mikealanr says, that would be a statutory obligation on the platform (Sky) for the position of PSB channels in the EPG.

 

In respect of EPGs that provide a regionalised version for Wales, EPG providers must ensure that S4C is listed in the fourth slot on the regionalised version. Accordingly, in such cases the requirement in paragraph 8 that Channel 4 is in the fourth slot does not apply. Instead, EPG providers must ensure that Channel 4 is listed in a slot that is no lower than the eighth slot of the regionalised version of the EPG.

 

https://www.ofcom.org.uk/__data/assets/pdf_file/0025/154384/annex-5-epg-code-appropriate-prominence-... 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: TimmyBGood

Re: Change region sky stream

Posted by a Superuser, not a Sky employee. Find out more

@mikealanr wrote:

Hi @1morgs 

 

If you are in Wales your in Flintshire not Cheshire no matter what the start of your postcode says. I live not too far away from you in Flint, and although I don't have an 01244 phone number I still have a CH postcode!


https://en.wikipedia.org/wiki/CH_postcode_area 

 

And on the positive side: free prescriptions ; )

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Avatar for 1morgs
Level 3 icon
Topic Author
This message was authored by: 1morgs

Re: Change region sky stream

Well, this thread is about as helpful as a chocolate frying pan. 

D morgan
This message was authored by: Chrisee

Re: Change region sky stream

Posted by a Superuser, not a Sky employee. Find out more

@1morgs how so you asked a question and got an accurate answer?  Regional settings on all Sky srrvices are derived from your address and cannot be changed. Your live in Wales so you get Welsh Tv Sky are not allowed to vary that. If you want to watch different BBC region you can find the channel number in this post As explained Ch4 is on 108 in Wales. You are stuck with the ITV region though.

If this bugs you set up a favourite channel list ans assign numbers 1 to 99 to whatever channels you want.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply