Cant activate Netflix on Stream

[dave2810]

I am new to Stream and have Netflix as part of my package , however when I try to sign in to Netflix with my email it says not recognised.  Any ideas of how I can sort this out please?

[Mark39]

The activation instructions here may help: https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

[dave2810]

many thanks for the link, I have tried what they suggest but still unable to get access to Netlix.  I have just signed up to register for Netflix through their app but still when I I try to do it on my Sky Stream it just says "Sorry, something went wrong. Please try again later" Any ideas