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Discussion topic: Cannot link account to complete set up for sky stream

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This message was authored by MGStream This message was authored by: MGStream

Cannot link account to complete set up for sky stream

Hi I cannot complete set up of our new sky stream puck. Have got to link account page and went to the website but am getting an error message which suggests calling helpline


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MGStream
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This message was authored by MGStream This message was authored by: MGStream Answer

Re: Cannot link account to complete set up for sky stream

Switched it on the following morning and it worked!

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This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: Cannot link account to complete set up for sky stream

Posted by a Superuser, not a Sky employee. Find out more

Hi @MGStream 

Try going to www.sky.com first the logging in and then press the link below.

 

https://www.sky.com/productsettings/streaming-tv/activate

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
MGStream
Topic Author
This message was authored by MGStream This message was authored by: MGStream

Re: Cannot link account to complete set up for sky stream

IMG_1706.png

Still have same error

This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: Cannot link account to complete set up for sky stream

Posted by a Superuser, not a Sky employee. Find out more

Hi @MGStream 

 

Unfortunately, as that failed you'll need to call in.

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
MGStream
Topic Author
This message was authored by MGStream This message was authored by: MGStream

Re: Cannot link account to complete set up for sky stream

Called it and got redirected to this forum!

MGStream
Topic Author
This message was authored by MGStream This message was authored by: MGStream Answer

Re: Cannot link account to complete set up for sky stream

Switched it on the following morning and it worked!

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