How do I sign into Paramount+ with Sky?

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Paramount+ is available to Sky TV customers with Sky Cinema at no extra cost (normally £6.99 a month from Paramount+). Sky Cinema subscribers with Sky Glass, Sky Stream or Sky Q can use the Paramount+ app on their TV and other devices. 

Here's how to set it up...

The Paramount+ sign-in page.

Sky Q

1. Go to Apps on your Sky Q box and select the Paramount+ app. Or say Paramount+ into your voice remote.

2. Open the Paramount+ app and click Get Paramount+. Click Confirm.

3. Scan the QR code shown on screen, or go to sky.com/paramountplus-activate.

4. Sign in with your Sky iD. You'll be taken to Paramount+ to create your account. Enter your email address and choose a password, these do not need to be the same as your Sky iD.

5. Click Sign in with Paramount+ (the button will turn blue when selected).

6. You can click to sign in either On the web or On my TV. If you select On the web, you will be asked to go to paramountplus.com/tv on your computer or mobile device, and enter the code shown on your screen. If you select On my tv, you will be asked to enter the sign in details you created on the Paramount+ website. 

Sky Glass and Sky Stream

1. Go to My Sky, then click Sky Shop and select the Paramount+ app. Or, say "Get Paramount Plus" into your Sky remote.

2. Open the Paramount+ app and click Get Paramount+. Click Confirm.

3. Scan the QR code shown on screen, or go to sky.com/paramountplus-activate.

4. Sign in with your Sky iD. You'll be taken to Paramount+ to create your account. Enter your email address and choose a password, these do not need to be the same as your Sky iD. 

5. Open the Paramount+ app on your Sky Glass TV or Sky Stream puck.

6. Click Sign in with Paramount+ (the button will turn blue when selected).

7. You can click to sign in either On the web or On my TV. If you select On the web, you will be asked to go to paramountplus.com/tv on your computer or mobile device, and enter the code shown on your screen. If you select On my tv, you will be asked to enter the sign in details you created on the Paramount+ website. 

Double check: you've entered your email address and phone number correctly before you create your account. If you have made a mistake, you'll need to contact Paramount+ to get it fixed.

I'm getting the error code: "MYSKY_2999 / MYSKY_2010"

If you're getting this error code, please check:

• You've got a telephone number set-up on the account (if you don't, please add one to the account and re-try)

• You've got a contact email address set-up on the account (if you don't, please add one to the account and re-try)

What happens if I upgrade from Sky Q to Sky Glass or Sky Stream?

If you've activated Paramount+ on Sky Q then upgraded to Sky Glass or Sky Stream, or moved from Sky Glass or Sky Stream back to Sky Q, you'll need to set up your Paramount+ account again.

If you've upgraded from Sky+ to Sky Q, Sky Glass or Sky Stream you'll need to activate your Paramount+ account for the first time.