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Discussion topic: Cancelling sky stream

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This message was authored by Stephen641 This message was authored by: Stephen641

Cancelling sky stream

I've returned my sky stream box but yet still been charged 

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Cancelling sky stream

Posted by a Superuser, not a Sky employee. Find out more

Hi @Stephen641

 

This is predominantly a customer helps customer forum, the best course of action would be to call sky.

 

See info here: https://www.sky.com/help/home/sky-tv/sky-tv-stream/account-and-billing-sky-stream/cancellations-sky-...

 

At the bottom select "No I still need help" and you will be provided with a contact number.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Cancelling sky stream

Did Sky confirm cancellation before you returned your Puck?

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