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Discussion topic: Hi my sky stream will not allow me to select a channel to watch each time I click on a channel

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This message was authored by Skyaccount1 This message was authored by: Skyaccount1

Hi my sky stream will not allow me to select a channel to watch each time I click on a channel

Each time I select a channel it jumps back to the main menu

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This message was authored by GD1 This message was authored by: GD1

Re: Hi my sky stream will not allow me to select a channel to watch each time I click on a channel

Posted by a Superuser, not a Sky employee. Find out more

@Skyaccount1  Have you tried unpluggingt he puck for 1 minute and then plug back in?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Skyaccount1
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This message was authored by Skyaccount1 This message was authored by: Skyaccount1

Re: Hi my sky stream will not allow me to select a channel to watch each time I click on a channel

Hi yeah I've tried everything, it will let me select a channel then when I press ok, it just jumps straight back to the main menu, so basically I can't watch sky, I've reset remote, unplugged the sky device and nothing helps? 

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