This discussion topic has been answered Discussion topic: Cancel my sky stream
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Message posted on 31 Aug 2025 03:02 PM
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Message posted on 31 Aug 2025 03:13 PM
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@Szacsika You will need to call to cancel.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on 31 Aug 2025 03:13 PM
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@Szacsika You will need to call to cancel.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 31 Aug 2025 10:20 PM
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Re: Cancel my sky stream
In years past I sent an email requesting cancellation.
I included my name, address, phone number and account number.
In the email, I gave the date I wanted my service to cease.
Sky replied a couple of days later saying they needed to speak to me re security questions blah blah to action the request. They c
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1000/115 FTTP (Aquiss) to Zyxel DX3301
3 x Asus XT9s + 2 x RT-AC58U V3 for WiFi (AP mode)
65" Samsung S92C OLED TV
C430 Samsung soundbar with subwoofer
6 other streaming TVs
43+ network connected devices
Message posted on 31 Aug 2025 10:22 PM
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Re: Cancel my sky stream
Thanks. I will be try
Message posted on 01 Sep 2025 08:36 AM
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Re: Cancel my sky stream
@Atek notecyou have to call Sky do not waste time emailing.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 01 Sep 2025 03:50 PM - last edited: 01 Sep 2025 03:51 PM
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Re: Cancel my sky stream
I take the stance, I joined Sky without calling and I'll leave without calling 😉
The following is taken from this Sky link (with the email removed)
"... you can email us at .......... your notice period will start from the date we receive your letter or email."
Once I had sent the email with date of cancellation, Sky contacted me on a number of occassions close to the cancellation date, and I answered when it was convenient for me.
1000/115 FTTP (Aquiss) to Zyxel DX3301
3 x Asus XT9s + 2 x RT-AC58U V3 for WiFi (AP mode)
65" Samsung S92C OLED TV
C430 Samsung soundbar with subwoofer
6 other streaming TVs
43+ network connected devices
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