5

This discussion topic has been answered Discussion topic: Cancel my sky stream

Reply
This message was authored by: Szacsika

Cancel my sky stream

Hi. I want to cancel my sky stream account. This is possible online????

Best Answers
This message was authored by: GD1 Answer

Re: Cancel my sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Szacsika  You will need to call to cancel.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: GD1 Answer

Re: Cancel my sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Szacsika  You will need to call to cancel.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

Did this answer not help you?

This message was authored by: 2muchTV

Re: Cancel my sky stream

In years past I sent an email requesting cancellation.

I included my name, address, phone number and account number.

In the email, I gave the date I wanted my service to cease.

Sky replied a couple of days later saying they needed to speak to me re security questions blah blah to action the request. They c

 

 

 

 

 

 

wir

Sky Stream
1000/115 FTTP (Aquiss) to Zyxel DX3301
3 x Asus XT9s + 2 x RT-AC58U V3 for WiFi (AP mode)
65" Samsung S92C OLED TV
C430 Samsung soundbar with subwoofer
6 other streaming TVs
43+ network connected devices
This message was authored by: Atek

Re: Cancel my sky stream

Thanks. I will be try

This message was authored by: Chrisee

Re: Cancel my sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Atek notecyou have to call Sky do not waste time emailing.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: 2muchTV

Re: Cancel my sky stream

I take the stance, I joined Sky without calling and I'll leave without calling 😉

The following is taken from this Sky link  (with the email removed)

"...  you can email us at ..........   your notice period will start from the date we receive your letter or email."

Once I had sent the email with date of cancellation, Sky contacted me on a number of occassions close to the cancellation date, and I answered when it was convenient for me. 

Sky Stream
1000/115 FTTP (Aquiss) to Zyxel DX3301
3 x Asus XT9s + 2 x RT-AC58U V3 for WiFi (AP mode)
65" Samsung S92C OLED TV
C430 Samsung soundbar with subwoofer
6 other streaming TVs
43+ network connected devices
Reply