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Discussion topic: Can't input my Pin
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This message was authored by: PH100
Message posted on 25 Mar 2026 04:08 PM
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Can't input my Pin
In setup I'm asked for my Pin but it says it is the wrong pin
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This message was authored by: Fothergill1
Posted by a Superuser, not a Sky employee.
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Message posted on 26 Mar 2026 01:24 AM
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Re: Can't input my Pin
Hi @PH100 and welcome to the forum. I have never done this myself but the conventional advice is to unplug your stream puck for a couple of minutes and then plug it back in and start the setup process again and it should bypass the PIN this time.
By default your PIN is the last 4 number of your phone number registered with Sky.
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If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
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