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Discussion topic: Can't input my Pin

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This message was authored by: PH100

Can't input my Pin

In setup I'm asked for my Pin but it says it is the wrong pin

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This message was authored by: Fothergill1

Re: Can't input my Pin

Posted by a Superuser, not a Sky employee. Find out more

Hi @PH100 and welcome to the forum.  I have never done this myself but the conventional advice is to unplug your stream puck for a couple of minutes and then plug it back in and start the setup process again and it should bypass the PIN this time.

 

By default your PIN is the last 4 number of your phone number registered with Sky.

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