11 Jul 2024 03:14 PM
I'm trying to set up the puck, and I can't get past the "incorrect PIN" screen. I've tried resetting the puck, changing the PIN, but I still can't past incorrect PIN. It's extremely annoying. Any ideas?
11 Jul 2024 03:50 PM
Posted by a Superuser, not a Sky employee. Find out more
Typically the set-up PIN is the last four digits of the telephone number which you gave Sky when you placed the order. It's not related to any previous age-control PIN from a satellite system.
11 Jul 2024 04:38 PM
Yes - I tried that but it didn't work, so I chnaged the PIN and that didn't work either.
11 Jul 2024 04:56 PM
Posted by a Superuser, not a Sky employee. Find out more
Changing PIN won't help.
Try the last four digits of the payment card or bank account from which the Sky subscription comes out.