0

Discussion topic: Building Wifi

Reply
This message was authored by: Carol0410

Building Wifi

I have moved into accommodation where the building has WiFi.  When setting up the puck, I can select the WiFi but it skips the option to enter the WiFi password and looks like it is setting up but then displays an error message.   Should I be using an Ethernet cable to connect the puck to the main port in the wall or am I better buying broadband for my property?  Also, can pair the remote without being set up?  Thanks.  

Reply

All Replies

This message was authored by: TimmyBGood

Re: Building Wifi

Posted by a Superuser, not a Sky employee. Find out more

@Carol0410 wrote:

I have moved into accommodation where the building has WiFi.  


Such a system will often have a requirement to register device MAC addresses in advance of connection: this is a bit of a problem where the hardware details aren't visible.

 

This might well extend to ethernet too 

 

It may be possible to activate the puck using a cellular hotspot and get to the appropriate screen that way, although the initial software download is substantial.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply