Sky glass broadband not working

[Montecore]

Same here

[Tracey17]

Three green lights and one orange light on router 

[Fallon995]

The broadband is down all over the country. My orange light is on the voice button on the router. Sky glass not working either 

[Ciaran0007]

My sky stream says no internet connection yet I can still use the internet on other devices ie my iPad Alexa and mobile phone etc.

Ive reset both stream boxes but still no connection 

[Mrssaz]

Sky glass mot working keeps saying no wifi connection

[Emm-kay1]

Same at G13 Glasgow. No internet/broadband connectivity and I've an early morning lecture online tomorrow 

[MsMeadley]

My sky glass and hub are not working 🙄 and my phone won't work when connected to the wifi either. 
But my Netflixs works on my smart tv so at least I'm not in complete silence...... wish I next got sky glass I hate it. 

[Radical]

Try rebooting your internet and then turn the TV off and back on once the internet comes back. 

[Rluke]

Major outage for sky broadband users in London and Croydon. Sky cannot be contacted by phone. Key website features have been taken down, like Service checker. 

[Radical]

Appears to be wide spread . Sky app is down for maintenance as well. So could be connected as it was really slow to load bills etc earlier this evening. And Sky.com login is on a go slow too. 

My Glass appears fine (although I don't use sky internet) but watching football earlier on TNT UHD it froze and dropped out quite a lot. Same with some other channels when I checked. 

Mark

[Radical]

Reboot your internet. Then power off your pucks for 30 seconds and let them reconnect. See if it fixes it. 

[Ciaran0007]

Thanks I've tried that but it doesn't work and neither does the sky app.

[Radical]

Is your internet with Sky? 

if so they're having a major outage currently and some online services are offline too. 

[EMphy]

No Broadband in London NW6 area. Very anoyed that there is no notification via the Customer Services 150 number. I hope we get some sort of compensation for this disruption. router shows all green lights

[Ciaran0007]

Hi yes my internet is with sky, that would explain things.