“Oops there has been a problem”

[TinyGaz]

i have Sky Stream. Some apps were playing up so I did a factory reset. 
now I'm having a problem when trying to link the puck to my account. 
I am logged into Sky and I follow the activate link and get a error message

I have tried going through the MySky app and get the same problem. 

Can anyone offer any solutions or advice?

[Jporch316]

@TinyGaz 

Log into your sky account on a pc / laptop. Whilst already logged in then try and follow the link