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Discussion topic: Audio lag external speaker

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This message was authored by: Niall23

Audio lag external speaker

Greetings,

Recently my Sky Stream suffers delayed audio with my external speaker. Key points:

1. The external Samsung speaker works fine apart from inside Sky Stream.

2. Sky Stream works fine with my tv speaker.

3. This is a recent issue i.e. only started happening over last few days.

Logic suggests a Sky puck update could be responsible. Is this a known issue? What's the best way to fix?

Thanks

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This message was authored by: Chrisee

Re: Audio lag external speaker

Posted by a Superuser, not a Sky employee. Find out more

@Niall23 please post how thecsystem is connected and which TV and audio system you have. It is worth experimenting  with different audio output settings on the puck to see if that helps.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: nigea99

Re: Audio lag external speaker

Posted by a Superuser, not a Sky employee. Find out more

@Niall23  For info I have removed the duplicate  post you accidentally posted in SKY Q as requested

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This message was authored by: Niall23

Re: Audio lag external speaker

Thanks for getting back to me.

 

Samsung 2023 QLED + S800B soundbar.

 

The issue persists both via HDMI and WiFi connections to the soundbar.

 

The issue persists both using Passthrough and PCM Stereo sound options inside Sky Stream.

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