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Discussion topic: Another itv x glitch

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This message was authored by: JEFF1102

Another itv x glitch

Seems there is another problem with itv x. Remember a few weeks back it kept going back to the beginning of a show or skipping to the end? 

Last night watching Coronation Street about five minutes in the screen went blank for a few seconds then came back on and the banner which appears if you want to forward or rewind came on itself and started scrolling even though the scene was playing. Then the same thing happened again. I restarted and same thing happened at exactly the same point. I gave up and watched it on you tube! Anyone else had this issue? 

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This message was authored by: Coley-W95

Re: Another itv x glitch

Posted by a Sky employee

Hi @JEFF1102 Sorry to see that you've been experiencing issues with watching content on ITV X. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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