All 4 app not loading on puck

[Graywolf7369]

Okay so I followed a thread a few months back about the channel 4/ all 4 app not working on the sky glass which got it working again. But I can not for the life of me get it working again on the puck..

I've tried unplugging and refreshing that way, I've refreshed the apps through settings I've even rebooted the whole puck. NOTHING I have tried has got it working again. Anyone any other suggestions? Would be a huge help.  Tia 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.