Al Jazeera and TRT World not available on Stream

[Sunflower77]

I just moved my account from a router and dish to Sky Stream. No one told me certain channels would 'disappear' . Anyone have any information?

[MarkGoldsmith · Accepted solution]

---

@Sunflower77 wrote:

I just moved my account from a router and dish to Sky Stream. No one told me certain channels would 'disappear' . Anyone have any information?

---

Sky publishes the list of channels available on their streaming platform here: https://www.sky.com/help/articles/tv-channel-list-sky-glass

Not all channels available on satellite are available on the streaming platform, as the satellite broadcasting network is more open, whereas the streaming service is a closed network where channels must enter a commercial agreement with Sky to be carried.

[BenJoBanjo]

---

@Sunflower77 wrote:

I just moved my account from a router and dish to Sky Stream. No one told me certain channels would 'disappear' . Anyone have any information?

---

When looking to switch to a different type of TV service it's always important to do your own independent research and to never trust a salesperson. Sky Q and Sky Stream are complicated and very different systems and not all Sky employees have a firm grasp on the differences between them.

There have been many reports over the years since Glass & Stream launched of customers being told that they'd get all the same channels when switching from Q to Stream. But, as you've discovered, you don't.

If you decide that you can't deal with the loss of these channels then you can still switch back to Sky Q if you wish. You'll need to ring Sky to do so. 

[TimmyBGood]

@Sunflower77 

I believe Al Jazeera has a live stream on YouTube which can be reached using the app on Stream.