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Avatar for Robbo46
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Message posted on ‎02 Mar 2025 04:10 PM

Airpods pro----Bluetooth

Help, I cannot get Bluetooth via Airpods pro on Sky Stream! any reasons why?

 

thanks Robin.

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Message posted on ‎02 Mar 2025 04:14 PM

Re: Airpods pro----Bluetooth

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Hi @Robbo46 

 

It's not supported functionality. See: https://www.sky.com/help/articles/connecting-other-devices-sky-stream

 

It is only supported on Sky Glass.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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Avatar for mikealanr
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This message was authored by: mikealanr Answer

Message posted on ‎02 Mar 2025 04:14 PM

Re: Airpods pro----Bluetooth

Posted by a Superuser, not a Sky employee. Find out more

Hi @Robbo46 

 

It's not supported functionality. See: https://www.sky.com/help/articles/connecting-other-devices-sky-stream

 

It is only supported on Sky Glass.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Message posted on ‎02 Mar 2025 04:45 PM

Re: Airpods pro----Bluetooth

Posted by a Superuser, not a Sky employee. Find out more

Typically your TV would have Bluetooth audio capability rather than a set top box. Take a look at your TV settings to see if that's an option for you. 

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Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.
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