Added to Playlist but not Tracking Episodes

[Tristan99]

Hi, 

I have added Battlebots on ITV4 to the playlist on Stream, but even though it is on at the same time every evening, I never get any new episodes,

Any idea why this might be?

[MarkGoldsmith · Accepted solution]

In all likelihood Sky don't have the rights to take a cloud recording of the show when it's broadcast on ITV 4 and seeing how the show is also not available on ITv X that would be the reason for nothing appearing on the playlist. 

It did used to be available on ITV X but it would seem that ITV no longer hold the streaming rights for it.

[Tristan99]

Thank you Mark. 

Such a technical reason for something that seems so relatively straightforward, especially since the box doesn't error or fail when seemingly adding. 

Appreciate the quick response. 

[Exiled-in-HH]

Sky could mandate meta data is carried but programmes whether post broadcast access was possible ... which would address your issue🤔