10 Aug 2024 12:01 PM
I've signed up for Sky Stream and Sky Sports+ this morning. I've had a confirmation of order and my puck has an expected delivery date of 13th August. I've downloaded the Sky Sports+ app this morning, but it won't let me log in. After I put my email and password in it asks me for my surname and to accept the Terms and Conditions which I do, but then it states unexpected error. Is this because my package won't be activated until 13th August when the puck is due to arrive? Was hoping to watch some EFL today.
10 Aug 2024 12:10 PM
Posted by a Superuser, not a Sky employee. Find out more
@Tom061983 wrote:I've signed up for Sky Stream and Sky Sports+ this morning. I've had a confirmation of order and my puck has an expected delivery date of 13th August. I've downloaded the Sky Sports+ app this morning, but it won't let me log in. After I put my email and password in it asks me for my surname and to accept the Terms and Conditions which I do, but then it states unexpected error. Is this because my package won't be activated until 13th August when the puck is due to arrive? Was hoping to watch some EFL today.
@Tom061983 probably most likely yes, whilst you should be able to watch the linear channels via sky go until your account is setup I don't believe that the same applies to the sports app and streams