Accessing sky before installation

[Nic100]

Hi,

I have just signed up to sky TV and broadband and the man I spoke to said that I would be able to access sky via the sky go app before my installation date. I have tried this however am unable to gain access as it says I need a valid Wi-Fi connection but I was told I would not need this and could access it without. Thanks in advance. 

[Deedee36]

@Nic100  Which device are you trying to use sky go on? 

[Nic100]

I've been trying on a windows laptop and an iPad. 

[Deedee36 · Accepted solution]

You will need broadband for these devices,you can however watch on a mobile in the meantime 

[Nic100]

Brilliant, thank you for your reply 🙂