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Discussion topic: unable to watch film i bought

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This message was authored by shiner195 This message was authored by: shiner195

unable to watch film i bought

I had sky for over 30 years but recently decided to stop. I bought a film through sky, Le Man, but now I can't watch it because I don't have sky. Is there  a way to get it without sky or alternatively get my money back?

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This message was authored by caesarome This message was authored by: caesarome

Re: unable to watch film i bought

Posted by a Superuser, not a Sky employee. Find out more

You should still have access to the film on the Sky Store app on mobiles, tablets and LG TVs as well as the Sky Store website and the desktop app but if you have recently left you will need to contact Sky Store support to ask them to change your account to a Sky Store only one.

 

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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