accessing film special offer

[Ericamm]

I tried to get the free Shazam film but couldnt access it as it says my system isnt set up to purchase films. How do i sort this? I looked at the help options but it doesnt seem to be covered on there. Thanks in advance for any tips.

[caesarome · Accepted solution]

@Ericamm 

You will need to get in touch with Sky store support, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

[Ericamm]

• @caesarome thank you.