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Discussion topic: Why does the trailers not work on sky q sky movies store

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Message posted on ‎01 Oct 2021 07:34 PM

Why does the trailers not work on sky q sky movies store

Why does the trailers not work on sky store and movies

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This message was authored by: mike+simmonds

Message posted on ‎01 Oct 2021 07:41 PM

Re: Why does the trailers not work on sky q sky movies store

Posted by a Superuser, not a Sky employee. Find out more

Which have you tried @Jonmcd 

 

I've just tried a couple on Sky store on my Sky Q box and they played ok

 

Is your box connected to the internet ok ? 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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This message was authored by: Jonmcd

Message posted on ‎01 Oct 2021 07:46 PM

Re: Why does the trailers not work on sky q sky movies store

Yes it's connect to fibre broadband

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Message posted on ‎01 Oct 2021 07:54 PM

Re: Why does the trailers not work on sky q sky movies store

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Try rebooting your box at the mains.

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