Are you saying you were a previous customer who has now left @Teeeee because if so what you need to do is to contact Sky Store support to ask them to change your account to a Sky Store only one then you should be able to see your purchases.
They have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:
https://www.skystore.com/help/contact-us
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