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Discussion topic: Watching my purchased items on sky store.

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Avatar for GeorgeReed
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This message was authored by: GeorgeReed

Message posted on ‎01 Apr 2024 10:14 AM

Watching my purchased items on sky store.

I have o lot of purchased films in my sky store. I have tried to watch them on my android phone  an d Tablet.  Every time I try it tells me to delete a device I have reached my limit and I can only add 1 a month. I have deleted 3 months ago devices and left only 4. Each month I try to watch a film on sky store is keeps saying the same error  message. I have deleted and re installed the app. How can I watch my purchased items, when the app keeps giving me the same error message. 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎01 Apr 2024 10:26 AM

Re: Watching my purchased items on sky store.

Posted by a Superuser, not a Sky employee. Find out more

@GeorgeReed 

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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