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Discussion topic: Viewing card no credit

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This message was authored by: Kikikins

Message posted on ‎16 Mar 2023 09:36 PM

Viewing card no credit

I'm trying to rent a movie in sky store but it keeps saying no credit on viewing card 

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Avatar for mike+simmonds
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This message was authored by: mike+simmonds

Message posted on ‎16 Mar 2023 09:44 PM

Re: Viewing card no credit

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kikikins 

 

Your on screen message and similar ones are fairly common. 

They can usually be resolved quickly with a livechat to the Skystore team - opens next at 11am tomorrow and is open till 7.30pm

 

https://www.skystore.com/n/hcus/help/contact-us 

 

 


Sky customer since 1989.
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Have a look at Sky Store – A quick guide for users


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This message was authored by: caesarome

Message posted on ‎16 Mar 2023 10:10 PM

Re: Viewing card no credit

Posted by a Superuser, not a Sky employee. Find out more
@Kikikins wrote:

but it keeps saying no credit on viewing card 

This usually means your account hasn't been set up for Sky Store purchases so I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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