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Discussion topic: VIP Movie award and I already have Sky Cinema

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This message was authored by BarryHar This message was authored by: BarryHar

VIP Movie award and I already have Sky Cinema

I have been awarded a free movie on Sky VIP but I already have Sky Cinema. Can my award be changed?

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: VIP Movie award and I already have Sky Cinema

Posted by a Superuser, not a Sky employee. Find out more

@BarryHar wrote:
Can my award be changed?

It can't be changed, so just pick a film that you have not seen from the available list:

 

https://www.skystore.com/n/mvse/all-offers/sky-vip-welcome-gift

 

If these films appear as £0.00 then you can go ahead and "purchase" one.

 

If this doesn't help then contact the Sky Store team for help, they have a live chat that runs from 11am - 7.30pm each day if that helps:

 

https://www.skystore.com/n/hcus/help/contact-us

 

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: VIP Movie award and I already have Sky Cinema

Posted by a Superuser, not a Sky employee. Find out more

@BarryHar wrote:
Can my award be changed?

It can't be changed, so just pick a film that you have not seen from the available list:

 

https://www.skystore.com/n/mvse/all-offers/sky-vip-welcome-gift

 

If these films appear as £0.00 then you can go ahead and "purchase" one.

 

If this doesn't help then contact the Sky Store team for help, they have a live chat that runs from 11am - 7.30pm each day if that helps:

 

https://www.skystore.com/n/hcus/help/contact-us

 

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
BarryHar
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This message was authored by BarryHar This message was authored by: BarryHar

Re: VIP Movie award and I already have Sky Cinema

Thanks for the reply.

Are the Movies in the Store different  / newer than those on Sky Cinema?

This message was authored by caesarome This message was authored by: caesarome

Re: VIP Movie award and I already have Sky Cinema

Posted by a Superuser, not a Sky employee. Find out more

There might be some different ones, have you looked through them ?

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This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: VIP Movie award and I already have Sky Cinema

Posted by a Superuser, not a Sky employee. Find out more

Hi @BarryHar 

 

I experience a similar frustration to you on this 

 

I had the same offer but the first 5/6 movies I thought about selecting on the VIP list were available to me free anyway on Sky Cinema. 

conversely - one (non premiere) movie I wanted was not on the free list.  I asked Skystore and they said they were restricted by the studios as to which movies they could offer free. 

I think there will be a few movies on the VIP list which are not on Sky cinema but nothing that appeals to me. 

As it's a free offer we can't really complain but it does feel quite a limited value offer for those of us who pay for Sky cinema. 


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