Discussion topic: Can’t see purchase in purchases

This message was authored by: fuccawallaboobie · ‎13 Aug 2023

Purchased a movie with promotional code, watched on my app, but movie not showing in my purchases on Sky Q? Can anyone help me?

This message was authored by: mike+simmonds · ‎13 Aug 2023

Assuming @fuccawallaboobie you are talking about a buy and keep (rather than a rental which can't be sent to your box) are you looking in recordings /purchases on your Sky Q menu ?

if not there - can you see an option in Skystore online to "send to box" ?

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

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This message was authored by: mike+simmonds · ‎13 Aug 2023

Assuming @fuccawallaboobie you are talking about a buy and keep (rather than a rental which can't be sent to your box) are you looking in recordings /purchases on your Sky Q menu ?

if not there - can you see an option in Skystore online to "send to box" ?

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by: fuccawallaboobie · ‎13 Aug 2023

Spot on sorted thank you, had to send to box. Cheers

Discussion topic: Can’t see purchase in purchases

Can’t see purchase in purchases

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