Discussion topic: Unknown downloads

This message was authored by: Jade351 · ‎22 Nov 2023

My son has figured out the password for our sky tv and unknowingly purchased a lot of trolls films equalling to £71 worth. Is there anything I can do about this?

This message was authored by: Mark39 · ‎22 Nov 2023

Ouch. All you can do is contact Sky and see what they say, but as he had,access to the PIN, they may consider them to be legitimate purchases.

This message was authored by: Jade351 · ‎22 Nov 2023

He guessed it 😩

This message was authored by: MarkGoldsmith · ‎22 Nov 2023

It may be easiest to speak with the Sky Store help team via their live chat.

https://www.skystore.com/n/hcus/help/contact-us

Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue

NOT a Sky Employee

Discussion topic: Unknown downloads

Unknown downloads

All Replies

Re: Unknown downloads

Re: Unknown downloads

Re: Unknown downloads

Was this discussion not helpful?

Search Sky Community

Start a new discussion