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Discussion topic: Can’t rent movie from Sky Store

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This message was authored by Mel52 This message was authored by: Mel52

Can’t rent movie from Sky Store

When I try to rent 'Whitney Houston I Wanna Dance with Someone' on the Sky Store. There's a message saying 'Sorry, you can only buy or rent in UK & Ireland! I live in Scotland, so don't see the problem?

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Can’t rent movie from Sky Store

Posted by a Superuser, not a Sky employee. Find out more

@Mel52  Are you using a vpn connection by any chance? If you are then this may be the reason as Sky can't verify your location with it enabled 


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Mel52
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This message was authored by Mel52 This message was authored by: Mel52

Re: Can’t rent movie from Sky Store

Sorry, I've no idea.

This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: Can’t rent movie from Sky Store

Posted by a Superuser, not a Sky employee. Find out more

When you log in to Skystore online @Mel52 and click on your name in the menu, is your address registered correctly with your correct postcode ? 


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This message was authored by caesarome This message was authored by: caesarome

Re: Can’t rent movie from Sky Store

Posted by a Superuser, not a Sky employee. Find out more

@Mel52 

What device are you trying to use to rent this film on ?

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