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Discussion topic: Unable to get into sky store

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This message was authored by AmandaMcDermot This message was authored by: AmandaMcDermot

Unable to get into sky store

I'm logging in OK, then it asks me to confirm surname, once I do this it shows "unexpected error" can't get any further although I'm logged in and its showing my name an account on this page. Any advice?
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This message was authored by caesarome This message was authored by: caesarome

Re: Unable to get into sky store

Posted by a Superuser, not a Sky employee. Find out more

@AmandaMcDermot 

Make sure your title (Mr, Mrs etc..) and surname is filled in here:


https://www.sky.com/mydetails/sky-id

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