Too.many streaming devices reached

[Russell28]

Hi,

I am getting the error too many streaming devices reached when I try and watch a film on my phone. When I try and manage devices it says I have 2 available device spaces available.

Any ideas?

[caesarome]

@Russell28 

How many devices are you using at the same time to access the Sky Store ?

[Russell28]

I am just trying to use one, a new device. I have two devices listed on my account (neither are the new device) and two spare spaces for new devices.

[caesarome]

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

[Russell28]

All sorted thank you.