19 Nov 2021 09:16 PM
Trying to download no time to die but getting "because of technical issue unable to download at this time" Any ideas???
19 Nov 2021 09:35 PM
Posted by a Superuser, not a Sky employee. Find out moreWhere are you see that message, via your Sky Q box or somewhere else ?
20 Nov 2021 09:44 AM
We have the same issue.
Restarted internet and sky boxes and it's made no difference. Tried again this morning and still get the same message when try to download in any format including SD. Any ideas?
Emailed sky as it seems impossible to speak with anyone, and no response yet.
20 Nov 2021 09:55 AM
Posted by a Superuser, not a Sky employee. Find out moreYou should be able to livechat with Skystore here @Emm4clu
https://www.skystore.com/n/hlch/help/contact-us/live-chat
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
20 Nov 2021 10:00 AM
Thanks for your response.
I've tried the chat line too, seems to only open at 11am so I have an hour to wait .
20 Nov 2021 02:19 PM
Sky helped me get it to work through their online chat function.
Went into Settings, Status and then went to the Sky Go option and Reactivated it. Then went back in to download it and it worked .