Spider-Man: No Way Home

[Dan+Catherall]

I noticed that Spider-Man: No Way Home has just landed on the Sky Store as of today, just on like Prime, Apple, Rakuten and others, although unlike these other platforms it's not available to watch in UHD with Bonus content for the same price.

Is there a reason for this?

[mike+simmonds]

Hi @Dan+Catherall 

I guess Sky can only distribute those versions made available to them by the distributors

The Spider-Man movies do fall under the general Disney/Marvel umbrella (although there is still Sony involvement ) - perhaps they chose to only allow Sky to have HD to help them sell 4K discs ? 

I was mainly posting to mention though - although I haven't seen a No Way Home bonus edition on Sky, there are 5 bonus content features available on Sky Store if you click on the No Way Home picture under "Top picks" on the Sky Q menu 

[coll1977]

Sky store only lets you rent movies in 4K they have never given you the option of buying movies in 4K which is a bit disappointing 

My issue with buy Spider-man: No way home is my Sky Q box won't let me buy it for some reason?? Keep saying insufficient credit yet I paid my Sky bill so don't know why it won't let me buy it 

[mike+simmonds]

Morning @coll1977 

This is something we hear of often on the forum 

it's usually not because the customer has done anything wrong - but for whatever reason your purchase limit has become set or reset to £0 (we think it's to stop people building up a lot of extras without prior agreement)

A livechat with the Skystore team

should fix it quickly.  They are open at 11am 

https://www.skystore.com/n/hcus/help/contact-us