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Discussion topic: Skystore username

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This message was authored by: Chriswilson616

Message posted on ‎30 Jan 2026 06:47 PM

Skystore username

I would like to change my username as it appears on the Skystore. How do I do this?

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This message was authored by: caesarome

Message posted on ‎30 Jan 2026 07:23 PM

Re: Skystore username

Posted by a Superuser, not a Sky employee. Find out more

@Chriswilson616 

Are you just a Sky Store customer or do you subscribe to Sky TV as well ?

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This message was authored by: Chriswilson616

Message posted on ‎30 Jan 2026 07:43 PM

Re: Skystore username

I have both

 

it doesn't appear as though the same username is replicated outside skystore though

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This message was authored by: caesarome

Message posted on ‎31 Jan 2026 09:10 AM

Re: Skystore username

Posted by a Superuser, not a Sky employee. Find out more

@Chriswilson616 

You might want to get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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