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Discussion topic: Help.with a purchase on sky store
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This message was authored by: Nobby3
Message posted on 01 Feb 2026 08:32 PM
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Help.with a purchase on sky store
I have purchased a film in UHD and then realised I don't have a TV compatible. Can I cancel and purchase again in a different format?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 01 Feb 2026 09:37 PM
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Re: Help.with a purchase on sky store
If it was a rented film then delete it and make sure it is not in the deleted section then you can rent it again in HD. As you didn't start to watch it then you will not be charged for it.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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