0

Discussion topic: Skystore movie wont send to sky q box

Reply
This message was authored by Ian66660000 This message was authored by: Ian66660000

Skystore movie wont send to sky q box

See title

 

Reply

All Replies

This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: Skystore movie wont send to sky q box

Posted by a Superuser, not a Sky employee. Find out more

Is it a rental @Ian66660000 or a buy and keep ?

 

rentals can't be sent and would need either an LG TV or Chromecast / Apple TV / ROKU etc to view on a TV 

 

Buy and keep should work and be available to send if you are logged in with the same Sky ID


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by caesarome This message was authored by: caesarome

Re: Skystore movie wont send to sky q box

Posted by a Superuser, not a Sky employee. Find out more

@Ian66660000 wrote:

See title

 


Why, what is happening when you click on the sent to box button ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Mazza01 This message was authored by: Mazza01

Re: Skystore movie wont send to sky q box

Hi I purchased a movie in sky store on my mobile and I am trying to send it to my sky q box it says request sent to box but it hasn't reached the box checked purchased?

what have I been doing wrong?

This message was authored by caesarome This message was authored by: caesarome

Re: Skystore movie wont send to sky q box

Posted by a Superuser, not a Sky employee. Find out more

@Mazza01 

It was a Buy and Keep film wasn't it ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Mazza01 This message was authored by: Mazza01

Re: Skystore movie wont send to sky q box

@caesarome Yes it was buy and keep

This message was authored by caesarome This message was authored by: caesarome

Re: Skystore movie wont send to sky q box

Posted by a Superuser, not a Sky employee. Find out more

t might be worth getting in touch with Sky Store support to see of they can help you, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Mazza01 This message was authored by: Mazza01

Re: Skystore movie wont send to sky q box

@caesarome @Thank you for your help 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion