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Discussion topic: Skystore movie wont send to sky q box

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This message was authored by: Ian66660000

Message posted on ‎27 Feb 2023 10:59 AM

Skystore movie wont send to sky q box

See title

 

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This message was authored by: mike+simmonds

Message posted on ‎27 Feb 2023 11:27 AM

Re: Skystore movie wont send to sky q box

Posted by a Superuser, not a Sky employee. Find out more

Is it a rental @Ian66660000 or a buy and keep ?

 

rentals can't be sent and would need either an LG TV or Chromecast / Apple TV / ROKU etc to view on a TV 

 

Buy and keep should work and be available to send if you are logged in with the same Sky ID


Sky customer since 1989.
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Have a look at Sky Store – A quick guide for users


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Message posted on ‎27 Feb 2023 01:38 PM

Re: Skystore movie wont send to sky q box

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@Ian66660000 wrote:

See title

 

Why, what is happening when you click on the sent to box button ?

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Message posted on ‎24 Sep 2023 07:40 AM

Re: Skystore movie wont send to sky q box

Hi I purchased a movie in sky store on my mobile and I am trying to send it to my sky q box it says request sent to box but it hasn't reached the box checked purchased?

what have I been doing wrong?

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Message posted on ‎24 Sep 2023 08:50 AM

Re: Skystore movie wont send to sky q box

Posted by a Superuser, not a Sky employee. Find out more

@Mazza01 

It was a Buy and Keep film wasn't it ?

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Message posted on ‎24 Sep 2023 09:08 AM

Re: Skystore movie wont send to sky q box

@caesarome Yes it was buy and keep

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Message posted on ‎24 Sep 2023 09:39 AM

Re: Skystore movie wont send to sky q box

Posted by a Superuser, not a Sky employee. Find out more

t might be worth getting in touch with Sky Store support to see of they can help you, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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Message posted on ‎24 Sep 2023 10:09 AM

Re: Skystore movie wont send to sky q box

@caesarome @Thank you for your help 

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