1
Discussion topic: Sky store
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
‎08 Apr 2023 09:46 PM
Have rented the wrong resolution movie on sky store and now we cannot watch it. (UHD) and not (HD). Our tv doesn't support (UHD). Can we get our money back or change to watch it on (HD)
Best Answers
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
‎08 Apr 2023 10:10 PM - last edited: ‎08 Apr 2023 10:26 PM
Posted by a Superuser, not a Sky employee. Find out moreYou will not have been charged due to you not starting the film so this is an easy fix. Delete the UHD version and go to Recordings > Deleted and delete it again from here so it is completely removed from your box. Then you can go ahead and download and watch the HD version.
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can