Discussion topic: Sky store rental not playing
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14 Aug 2022 07:48 PM
We've just rented a film for the kids. We started downloading and wasn't able to start watching the film before the download completed (which we've done before). Waited for the whole film to download (apparently all 200% of it!) and still can't watch it - the download arrow remains in the centre of the film image and doesn't give the option to start watching it. How do we sort this out please so we can watch the film?
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14 Aug 2022 07:56 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @GClooney
I read another thread yesterday which also reported a 200% faulty download
In that example - the solution was to delete it, then go to your deleted items and delete it again from there
then re download it
hopefully that will work for you also
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
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