0

Discussion topic: Sky store rental issue

Reply
This message was authored by Gee26 This message was authored by: Gee26

Sky store rental issue

I've been trying to rent a movie from sky store showing as a £5 and under rental and showing in the new to rent section. When I then click on the film it's only giving me the option to purchase for £11.99 which is not what I was hoping to do. Is anyone else faced this problem? 

Reply

All Replies

This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: Sky store rental issue

Posted by a Superuser, not a Sky employee. Find out more

Which movie @Gee26 and on which Sky platform are you trying ? 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

Gee26
Topic Author
This message was authored by Gee26 This message was authored by: Gee26

Re: Sky store rental issue

The Bikeriders and I've tried on my sky steam box and on my mobile 

This message was authored by caesarome This message was authored by: caesarome

Re: Sky store rental issue

Posted by a Superuser, not a Sky employee. Find out more

I can't see that one bit via their website I can see a Rent £1.99 section the films are priced at £4.99 so 

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: Sky store rental issue

Posted by a Superuser, not a Sky employee. Find out more

On my Sky Q box I find the same as you @Gee26 

 

The movie is advertised for rental but when you go further the rental is not there to select. 

I would certainly follow @caesarome suggestion 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion