Sky store app not working

[mike+simmonds]

Hi @Chloe-W22 

My Skystore app won't work again with Virginmedia wifi or on 4G using IOS 16 on IPhone 11. 

[Viking8486]

Have tried refresh of apps , have also unplugged and restarted. Still not working with just a black screen. Been down for 2 days now. Any help please ?? 

[Grahamasgard]

Same issue for me! Quite annoying. Any advices or comments greatly appreciated 

[Cg0402]

When trying to access the Sky store app it just goes to a black screen on my sky glass. 

[Pixiewillow]

Yeah mines not working, it's been 4 days tried everything we have sky glass and the little boxes and none of three go on sky store the screen just goes black

[james+thackray]

@Chloe-W22  Mines not working either on LG TV, can login on mobile app though.

I see this message and have for the past 2 days...

[AndrewG77]

Same here, can't get in on Glass or the mobile App. 

Come on Sky....

[Marisha77]

Is no one gonna help us?? 

[Viking8486]

Rang sky today and they are " looking in to it " 

Ho Hum 

[james+thackray]

@Viking8486 @Keep us updated 👍🏻

[sweeperchris · Accepted solution]

Update, 

Have just tried Sky Store on my Sky Glass and its now back up and running. Looks like a call to sky did the trick. Hope others are working also.

[james+thackray]

@sweeperchris I'm back on too, thanks for the heads up!

[Marisha77]

It hasnt for me.  Mines still not working 

[Marisha77]

I have ios16 the app needs updating for it!!!!

[Pixiewillow]

Yep working for me too! Thanks everyone x