Sky Store voucher using piggybank

[ajmillen]

I am trying to purchase a sky store voucher using my rolled data but there is no option on the website to select "used 25g data...".  There is only a button that says "Add" but when I click this nothing happens.

I am currently on hold with Sky and have been for ages but getting no where with them!

Can anyone help please??  Do I have to roll my data to my sim to use it?  It only gives option to roll maximum 5gb of data.

TIA

[caesarome · Accepted solution]

Does this guide help:

https://www.sky.com/help/articles/your-sky-piggybank

To get a Sky Store voucher:

1. Go to the 'mobile accessories' section in the Sky Shop.
2. Sign in with your Sky iD to see your available Piggybank rewards.

You can buy one Sky Store voucher at a time. To buy more than one, you'll need to place them as separate orders.

If this doesn't work try contacting Sky Store support via the luve chat:

https://www.skystore.com/help/contact-us

[popacatapetal]

Unable to generate £10voucheer using piggy bank..

Only able to pay using credit card etc

[caesarome]

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@popacatapetal wrote:

Unable to generate £10voucheer using piggy bank..

Only able to pay using credit card etc

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Then as stated above use the live chat to contact Sky to see if they can help you with this, the link you need is in my previous post.