Sky Store purchase disappeared

[Staceyy21]

I purchased Trolls on sky store on 28/01 and this is showing on my bill- however the film has disappeared from our purchases. Needs to be made available again in line with purchase. 

thanks 

[caesarome]

Does it appear here for you:

https://www.skystore.com/n/mlbm/my-library/my-movies

If it doesn't  then I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us