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Discussion topic: I bought gran turismo but it isn’t letting me watch it. Error code 0805

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This message was authored by George092 This message was authored by: George092

I bought gran turismo but it isn’t letting me watch it. Error code 0805

I bought gran turismo but sky store isn't letting me watch it. I can watch other purchases but not this film. I'm on sky glass and it also says " your selection is unavailable at the moment. Please try again " and code 0805 underneath. Please help 


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I bought gran turismo but it isn’t letting me watch it. Error code 0805

Posted by a Superuser, not a Sky employee. Find out more

@George092 @carp06 

This is a known fault that is being investigated by Sky as another member contacted them yesterday about this as you can see by their reply here:

 

https://helpforum.sky.com/t5/Sky-Store/not-received-my-movie/td-p/4463816/jump-to/first-unread-messa...

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This message was authored by carp06 This message was authored by: carp06

Re: I bought gran turismo but it isn’t letting me watch it. Error code 0805

I am having the same issues with Gran Turismo it will not let me watch the film

This message was authored by caesarome This message was authored by: caesarome Answer

Re: I bought gran turismo but it isn’t letting me watch it. Error code 0805

Posted by a Superuser, not a Sky employee. Find out more

@George092 @carp06 

This is a known fault that is being investigated by Sky as another member contacted them yesterday about this as you can see by their reply here:

 

https://helpforum.sky.com/t5/Sky-Store/not-received-my-movie/td-p/4463816/jump-to/first-unread-messa...

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Vez2 This message was authored by: Vez2

Re: I bought gran turismo but it isn’t letting me watch it. Error code 0805

Same issue with this movie, using Sky Stream and same error code. We have paid for this so please sort asap

This message was authored by DebLH This message was authored by: DebLH

Have purchased a movie ‘Gran Tourismo’ via Sky Tore in Sky Glass and cannot watch it. Message on sc.

This message was authored by caesarome This message was authored by: caesarome

Re: Have purchased a movie ‘Gran Tourismo’ via Sky Tore in Sky Glass and cannot watch it. Message on

Posted by a Superuser, not a Sky employee. Find out more

@DebLH 

Sky Store are already aware of this issue as you are not the first to post on here about it so I have moved your post to another topic that has already been started where an answer has been provided. You will just have to wait until it has been fixed by Sky.

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This message was authored by caesarome This message was authored by: caesarome

Re: Have purchased a movie ‘Gran Tourismo’ via Sky Tore in Sky Glass and cannot watch it. Message on

Posted by a Superuser, not a Sky employee. Find out more

@George092 @DebLH @Vez2 @carp06 

There are posts from other people on here saying this is now working for them now.

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