Rented movie

[Alexmlloyd]

I rented a movie by accident, I haven't watched it, will I still be charged?

[mike+simmonds]

Hi @Alexmlloyd 

If you rented it on a phone / device /app  you will get charged even if you don't watch it at all 

if you rented it on a Sky Q / Sky HD box and you haven't pressed play (even for a second) you won't  get charged - but if you've pressed play at all- you will be charged. 

[Alexmlloyd]

Thank you, I tried to cancel when I realised what I had done so it isn't even fully downloaded yet!

[mike+simmonds · Accepted solution]

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@Alexmlloyd wrote:

Thank you, I tried to cancel when I realised what I had done so it isn't even fully downloaded yet!

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So assuming it's on a Sky box, just delete it, then go to your deleted items and delete it "forever" then you won't be charged if you've never pressed play. 

Having said that - keep an eye on your next bill just to make sure.