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This discussion topic is read only Discussion topic: Rental not playing

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This message was authored by: Rikkie

Message posted on ‎27 Aug 2022 04:52 PM

Rental not playing

just rented a film of sky store but it's not playing just says loading can watch films on now tv etc so not an internet problem 

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Superuser
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Message posted on ‎27 Aug 2022 05:01 PM

Re: Rental not playing

Posted by a Superuser, not a Sky employee. Find out more

Are you trying to watch this via NowTV ?

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Message posted on ‎27 Aug 2022 05:05 PM

Re: Rental not playing

Yes I have the app on the now tv but it's also not working on my either 

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Message posted on ‎27 Aug 2022 05:06 PM

Re: Rental not playing

Phone app either 

 

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Message posted on ‎27 Aug 2022 05:10 PM

Re: Rental not playing

Posted by a Superuser, not a Sky employee. Find out more

Anything Now related, included Sky Store content via Now needs to be posted here on their forum:

 

https://community.nowtv.com/

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Message posted on ‎27 Aug 2022 05:17 PM

Re: Rental not playing

I don't see what the difference is still the sky app 

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This message was authored by: caesarome

Message posted on ‎27 Aug 2022 05:26 PM

Re: Rental not playing

Posted by a Superuser, not a Sky employee. Find out more

On this forum we are Sky TV customers and not Now customers so you might not get any replies where the link I posted is for Now customers where I believe Now staff post replies to, or at least they used to !

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Message posted on ‎29 Aug 2022 08:41 AM

Re: Rental not playing

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Hi @Rikkie 

 

I've closed this thread so that other customers know where to get help for the Now TV service and not to continue to post here.  I'm sure the community  at Now TV will be able to help you 😀

Thanks
Kev
Community Manager
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