Rental not playing

[Rikkie]

just rented a film of sky store but it's not playing just says loading can watch films on now tv etc so not an internet problem 

[caesarome]

Are you trying to watch this via NowTV ?

[Rikkie]

Yes I have the app on the now tv but it's also not working on my either 

[Rikkie]

Phone app either 

[caesarome]

Anything Now related, included Sky Store content via Now needs to be posted here on their forum:

https://community.nowtv.com/

[Rikkie]

I don't see what the difference is still the sky app 

[caesarome]

On this forum we are Sky TV customers and not Now customers so you might not get any replies where the link I posted is for Now customers where I believe Now staff post replies to, or at least they used to !

[KevNewMedia]

Hi @Rikkie 

I've closed this thread so that other customers know where to get help for the Now TV service and not to continue to post here.  I'm sure the community  at Now TV will be able to help you 😀